Frequently Asked Questions

Reach out via our contact page or email us directly at info@planeview.co.za. We'll set up a short discovery call to understand your project, then come back with a proposal and clear pricing.

Yes. We're based in Cape Town but work with clients across South Africa and internationally. Most of our process is remote-friendly with discovery calls, feedback rounds, and final delivery all happen digitally.

Yes. You'll work directly with the people doing the work, not an account manager relaying messages. Clear communication is one of the things we're most deliberate about.

Absolutely. Not every project starts from scratch. If you have an existing brand you're happy with, we can work within it for websites, campaigns, or content. We'll flag it honestly if we think something needs fixing.

It depends on scope. Brand identity projects typically start from R15,000. Websites from R25,000. Ongoing marketing retainers are scoped monthly. We'll always give you a clear, itemised proposal before anything is agreed.

Yes. We require a 50% deposit to begin work, with the balance due on delivery. For larger projects we can structure milestone-based payments and this will be outlined in your proposal.

Brand identity: 3–5 weeks. Websites: 4–8 weeks depending on scope. Timelines depend on how quickly feedback is turned around on your side too. We'll agree on clear deadlines at the start and hold both sides to them.

Paid advertising: 1–4 weeks for initial data and optimisation. Social media growth: 2–3 months for momentum. SEO and organic traffic: 3–6 months minimum. Anyone promising overnight results isn't being straight with you. Good marketing is a compound effect — it builds over time.

No one can guarantee specific rankings or sales numbers and anyone who does is misleading you. What we do guarantee: strategic thinking, consistent execution, and transparent reporting. We focus on the controllable actions that drive real results over time.

You probably need one if you're posting inconsistently, your current efforts aren't bringing in leads, you're about to launch something and need it done right, or marketing feels like guesswork rather than strategy. That's usually the sign.

Marketing agency pricing in Cape Town typically ranges from R8,000 to R50,000+ per month depending on what you need. Brand identity projects start around R15,000. Custom websites from R25,000. Monthly retainers for social media, content, and ads usually sit between R12,000–R30,000. We're always transparent upfront — no hidden fees, no surprises.

It’s all yours. Once the final invoice is settled, you own every bit of it, the logos, the source files, the website code, the ad creatives, the copy of everything. We transfer all rights to you, so you can use, modify, or build on it however you like without any restrictions.

Yes. We offer monthly retainers for ongoing marketing, content, and website maintenance. We can also do ad-hoc support on request. Most clients find it useful to have us on a retained basis rather than re-briefing from scratch each time.

Both. We're not a production house that takes a brief and turns it around. We think about the problem first — who the audience is, what the brand needs to communicate, and what success looks like — then we execute against that thinking.